Did you make a spelling mistake in your name while booking a WestJet Airlines flight? Don’t worry, it’s a common problem. The good news is that WestJet allows you to correct it under their Name Correction Policy.
In this comprehensive guide, we’ll tell you step-by-step how to correct a name on a WestJet ticket, what the rules are, how much fees you might incur, and what important points you should keep in mind.
Why is the Correct Name on Your Flight Ticket Essential?
Airlines are very strict about passenger security. If the name on your flight ticket doesn’t match your government ID (like a Passport or Aadhaar Card), you might be denied boarding at the airport. Even a small error, like writing “Sunitaa” instead of “Sunita,” can create problems. Therefore, checking and correcting your name before travel is very important.
WestJet Name Correction Policy: When Can You Change a Name?
WestJet allows you to correct names in certain specific cases. This policy is designed for minor errors.
- Minor Spelling Mistake: If there’s an error of 1 to 3 characters in the name.
- Missing Name Part: If you need to add a middle name or initial.
- Inverted Name: If the first name and last name have been swapped (e.g., Kumar Ravi instead of Ravi Kumar).
- Typo Error: Any minor typing mistake in the first or last name.
Important Information: It is against WestJet policy to transfer your ticket to another individual. This is only for correcting errors in your own name.
When Does WestJet Not Allow Name Changes?
In some situations, a request to change a name may be rejected:
- Full Name Change: You cannot change your entire name.
- Ticket Transfer: Transferring a ticket to another passenger’s name is strictly prohibited.
- Post-Travel Request: A name cannot be changed after the journey has been completed.
In such cases, you will have to cancel the old ticket and book a new one.
WestJet Name Correction: Fees and Charge
The charge for correcting a name depends on when you make the request
| Time of Request | Expected Fee (Approx.) |
|---|---|
| Within 24 Hours of Booking | Free (In most cases) |
| After 24 Hours of Booking | $50 - $150 CAD (Depends on fare type) |
| Full Name Change / Transfer | Not Allowed |
How to Change Your Name on a WestJet Ticket: 3 Easy Methods
You can correct your name error using the three methods listed below.
1. Online Through the “Manage Trips” Section
This is the easiest and fastest method.
- Go to WestJet’s official website (westjet.com).
- Select “Manage Trips” from the menu at the top.
- Enter your Booking Reference/Reservation Code and Last Name to open your booking.
- If you see an option to edit the name there, you can correct the spelling and save it.
2. By Calling WestJet Customer Care
If the online option is not available, phone support is the best alternative.
- Canada/US Toll-Free: 1-888-937-8538
- International Number: +1-403-444-2446
Before calling, keep your booking number and passport/ID handy so the process can be quicker.
3. At the Airport Counter
This should be your last resort, especially when there’s less time left before the flight.
- Arrive at the airport a little before your flight time.
- Go to the WestJet check-in counter and explain your problem to the staff.
- Show them your ID proof and request a name correction.
Legal Name Change (After Marriage or Divorce)
If your name has changed due to marriage, divorce, or any other legal process, WestJet will assist you. For this, you will need to provide supporting documents:
- Marriage Certificate
- Divorce Decree
- Official Name Change Document
Prepare these documents and contact WestJet customer care. They will tell you how to send these documents via email or fax.
Important Tips: How to Avoid Mistakes
- Double-Check Spelling: When booking a ticket, cross-check the name spelling with your passport twice.
- Use Your Official Name: Make sure to write your name precisely as it appears on your official identification document.
- Confirm Details: If you are booking for someone else, ask them for the correct spelling of their name.
- Act Fast: Take immediate action as soon as you discover a mistake.
What Happens If the Name Is Incorrect?
- You won’t get a boarding pass.
- Security check-in might fail.
- You might have to buy an expensive new ticket at the last minute.
- Your old ticket might become non-refundable.
Summary: Key Points to Remember
- Only minor spelling mistakes can be corrected on WestJet tickets.
- Transferring a ticket to someone else is not allowed.
- Make the request as early as possible (it might be free within 24 hours).
- You can correct the name online, by phone call, or at the airport.
- Your corrected name must 100% match your ID proof.
A small mistake can ruin your entire travel plan. But now you have complete information about the WestJet name change process. By following this guide, you can easily correct the mistake on your ticket.
Correct Name, Happy Journey! ✈️
